Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.
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Who qualifies for the Trade Program? Interior designers, architects, landscape designers, builders, contractors, hospitality purchasers, and other industry professionals with approved credentials.
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What benefits do Trade Partners receive? Westminster Teak Trade Partners enjoy exclusive pricing, dedicated support, and professional resources to simplify every project—whether a single residence or a large-scale hospitality or commercial space. Our trade specialists provide guidance tailored to your project’s scope and complexity.
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What project support do you offer Trade Partners?
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Do you provide custom design for Trade and Contract projects? Yes. Westminster Teak offers custom design services for trade, contract, and hospitality projects, helping you select and tailor furniture to meet the specific needs of your space and project goals.
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Do you provide delivery and installation for Trade and Contract projects? Yes. We manage projects from inception to delivery and installation, both onsite and offsite, ensuring furniture is set up efficiently. Pricing is customized based on project scope and location. For a quote, contact our Contract & Hospitality specialists at :wt_phone.
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Who should I contact for Trade, Contract, or large-scale hospitality projects?
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Can Trade or Contract Partners request phased or staged delivery? Yes. Our team coordinates delivery schedules to align with project timelines, construction schedules, or phased installations.
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Do Trade or Contract Partners receive CAD or AutoCAD drawings? Yes. Technical drawings and specifications are available for approved Trade and Contract Partners to facilitate project planning and design.
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Do you provide international shipping for Trade or Contract projects? Yes. Westminster Teak supports international shipping and provides guidance on logistics, customs, and duties for Trade and Contract Partners.
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Can I add authorized users to my Trade account? Yes. Account holders may add team members for access to quotes, ordering, and project tracking.
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Do Trade or Contract Partners receive warranty and product support? Yes. Westminster Teak furniture is backed by a comprehensive warranty covering materials and workmanship. Replacement parts and technical support are available as needed.
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